Frequently Asked Questions

What is your shipping policy?

We offer worldwide shipping. Standard shipping typically takes 5-7 business days within the EU and 7-14 business days internationally. Express shipping options are available at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment methods. All transactions are encrypted and secure.

How do I track my order?

Once your order ships, you'll receive a tracking number via email. You can also visit our Track Your Order page and enter your order number and email address to check the status.

What is your return policy?

We offer a 30-day return policy on unworn items in their original packaging with tags attached. Items must be in new condition. Please visit our Returns page for detailed instructions.

Do you offer exchanges?

Yes, we offer exchanges for different sizes or styles. If the item you want is in stock, we can process an exchange. Otherwise, you can return the item and place a new order.

What sizes do you offer?

Our products are available in sizes XS through XXL. We use an oversized fit, so please refer to our size guide on each product page for detailed measurements.

How do I care for my Schizo garments?

We recommend washing on cold, inside out, and air drying to preserve the quality and print. Specific care instructions are included with each product and on the care label.

Do you ship internationally?

Yes, we ship worldwide. International shipping times vary by location. Customs and import duties may apply and are the responsibility of the customer.

Can I modify or cancel my order?

Orders can be modified or cancelled within 2 hours of placement. After that, orders are processed and cannot be changed. Please contact us immediately if you need to make changes.

What if my item arrives damaged?

If your item arrives damaged, please contact us immediately with photos of the damage. We'll arrange for a replacement or full refund at no cost to you.

Still have questions?

Can't find what you're looking for? Our support team is ready to help.